# Configure Notification Settings

Configure how notifications are delivered across your organization using Email, Slack, and Microsoft Teams. Set default recipients, connect integrations, and ensure alerts reach the right users.

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  <div style="font-weight:700; margin-bottom:20px;">Who can use this feature?</div>

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        All <span style="color:#d760f9; font-weight:600;">Account Owners</span> and <span style="color:#d760f9; font-weight:600;">Security Admins</span>
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        Available on the <span style="color:#d760f9; font-weight:600;">Free</span>, <span style="color:#d760f9; font-weight:600;">Core</span> and <span style="color:#d760f9; font-weight:600;">Business</span> plans
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## Configure Email Settings

<Steps>
<Step title="Sign in to WatchDog Security">
  Sign in to the [**WatchDog Security Platform**](app.watchdogsecurity.io).
</Step>

<Step title="Open Settings">
  Click your **profile picture** in the top-right and select **Settings**.
</Step>

<Step title="Open Notifications Tab">
  Select the **Notifications** tab.
</Step>

<Step title="Open Email Settings">
  Click **Configure** under **Email**.
</Step>

<Step title="Select Default Recipients">
  Choose recipients such as **Account Owner & Security Admins**.
</Step>

<Step title="Save Changes">
  Click **Save Changes**.
</Step>
</Steps>

### What Happens Next

<TipInfo>All organization notifications are sent to the selected default recipients.</TipInfo>
<TipInfo>Email delivery applies across all enabled notification events.</TipInfo>

---

## Configure Slack Integration

:::info[]
Slack notifications are only available on the **Core** and **Business** plans.
:::

<Steps>
<Step title="Sign in to WatchDog Security">
  Sign in to the [**WatchDog Security Platform**](app.watchdogsecurity.io).
</Step>

<Step title="Open Settings">
  Click your **profile picture** in the top-right and select **Settings**.
</Step>

<Step title="Open Notifications Tab">
  Select the **Notifications** tab.
</Step>

<Step title="Connect Slack">
  Click **Connect Account** under **Slack**.
</Step>

<Step title="Select Channel">
  Choose a default Slack channel.
</Step>

<Step title="Configure User Mapping">
  Map users to their **Slack Slug**.
</Step>

<Step title="Save Changes">
  Click **Save Changes**.
</Step>
</Steps>

### What Happens Next

<TipInfo>Notifications are delivered to the selected Slack channel.</TipInfo>
<TipInfo>Mapped users receive direct messages for user-level events.</TipInfo>

---

## Configure Teams Integration

:::info[]
Microsoft Teams notifications are only available on the **Core** and **Business** plans.
:::

<Steps>
<Step title="Sign in to WatchDog Security">
  Sign in to the [**WatchDog Security Platform**](app.watchdogsecurity.io).
</Step>

<Step title="Open Settings">
  Click your **profile picture** in the top-right and select **Settings**.
</Step>

<Step title="Open Notifications Tab">
  Select the **Notifications** tab.
</Step>

<Step title="Connect Teams">
  Click **Connect Account** under **Teams**.
</Step>

<Step title="Select Channel">
  Choose a default Teams channel.
</Step>

<Step title="Save Changes">
  Click **Save Changes**.
</Step>
</Steps>

### What Happens Next

<TipInfo>Organization notifications are delivered to the selected Teams channel.</TipInfo>
<TipInfo>User-level notifications are not supported for Teams.</TipInfo>

---

## Troubleshooting

<AccordionGroup>

<Accordion title="Emails Not Being Delivered" defaultOpen>
If emails are not received:

- Verify recipients are correctly selected
- Check spam or filtering rules
- Ensure email settings are configured correctly
</Accordion>

<Accordion title="Slack Notifications Not Sending">
If Slack notifications are not working:

- Ensure **Slack is connected**
- Verify a **channel is selected**
- Confirm **user mapping is configured**
</Accordion>

<Accordion title="Teams Notifications Not Sending">
If Teams notifications are missing:

- Ensure **Teams is connected**
- Verify a **channel is selected**
- Confirm notifications are **organization-level events**
</Accordion>

</AccordionGroup>