# Configure Time To Remediate (TTR)

Define remediation timelines based on vulnerability severity to track how quickly issues are resolved across your organization.

<div style="
  background: rgba(128,128,128,0.08);
  border: 2px solid rgba(128,128,128,0.25);
  border-radius: 10px;
  padding: 20px 20px 0px 20px;
">
  <div style="font-weight:700; margin-bottom:20px;">Who can use this feature?</div>

  <table style="border-collapse:collapse;">
    <tr>
      <td style="vertical-align:top; padding:0 8px 10px 0;">
        <Icon icon="material-filled-person" color="#d760f9"/>
      </td>
      <td style="vertical-align:top; padding:0 0 10px 0;">
        All <span style="color:#d760f9; font-weight:600;">Account Owners</span> and <span style="color:#d760f9; font-weight:600;">Security Admins</span>
      </td>
    </tr>
    <tr>
      <td style="vertical-align:top; padding:0 8px 0 0;">
        <Icon icon="material-filled-flag" color="#d760f9"/>
      </td>
      <td style="vertical-align:top; padding:0;">
        Available on the <span style="color:#d760f9; font-weight:600;">Free</span>, <span style="color:#d760f9; font-weight:600;">Core</span> and <span style="color:#d760f9; font-weight:600;">Business</span> plans
      </td>
    </tr>
  </table>
</div>

## Configure TTR By Severity

<Steps>
<Step title="Sign in to WatchDog Security">
  Sign in to the [**WatchDog Security Platform**](app.watchdogsecurity.io).
</Step>

<Step title="Open Vulnerabilities Page">
  Navigate to the **Vulnerabilities** page from the sidebar.
</Step>

<Step title="Open Settings">
  Click the **Settings** option within the Vulnerabilities module.
</Step>

<Step title="Set TTR Values">
  Define TTR values for each severity level such as **Critical**, **High**, **Medium**, and **Low**.
</Step>

<Step title="Save Configuration">
  Click **Save** to apply the TTR configuration.
</Step>
</Steps>

## What Happens Next

<TipInfo>TTR values are applied to vulnerabilities based on their severity.</TipInfo>
<TipInfo>The platform tracks remediation timelines against configured TTR targets.</TipInfo>
<TipInfo>Teams can measure performance based on how quickly vulnerabilities are resolved.</TipInfo>

---

## Troubleshooting

<AccordionGroup>

<Accordion title="TTR Not Applying To Vulnerabilities" defaultOpen>
If TTR is not applied:

- Ensure TTR values are configured for all severity levels
- Verify the vulnerability has a defined **severity**
- Confirm changes were saved successfully

TTR only applies when severity is set
</Accordion>

<Accordion title="Incorrect TTR Calculations">
If TTR appears incorrect:

- Verify the configured values for each severity
- Ensure vulnerability status updates correctly (e.g., **Open**, **Remediated**)
- Check the discovery and resolution timestamps

TTR depends on accurate timestamps and status updates
</Accordion>

<Accordion title="Settings Not Saving">
If configuration is not saved:

- Ensure all fields have valid values
- Click **Save** before leaving the page
- Refresh and retry if the issue persists

Unsaved changes will not be applied
</Accordion>

</AccordionGroup>