# Manage Active Drop Zone

Manage files, users, and access within an active drop zone.

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  <div style="font-weight:700; margin-bottom:20px;">Who can use this feature?</div>

  <table style="border-collapse:collapse;">
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        All <span style="color:#d760f9; font-weight:600;">Account Owners</span>, <span style="color:#d760f9; font-weight:600;">Security Admins</span> and <span style="color:#d760f9; font-weight:600;">End Users</span>
      </td>
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        Available on the <span style="color:#d760f9; font-weight:600;">Core</span> and <span style="color:#d760f9; font-weight:600;">Business</span> plans
      </td>
    </tr>
  </table>
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## Upload Files

<Steps>
<Step title="Open Secure File Exchange">
  Navigate to **Secure File Exchange** from the main navigation menu.
</Step>

<Step title="Open Drop Zone">
  Select an active drop zone.
</Step>

<Step title="Upload Files">
  Click **Upload** and select files to add to the drop zone.
</Step>
</Steps>

---

## Edit Drop Zone Details

<Steps>
<Step title="Open Drop Zone">
  Select an active drop zone.
</Step>
   
<Step title="Navigate to Drop Zone Settings">
  Select the **Settings (Gear Icon)** to open the Drop Zone Settings.
</Step>

<Step title="Edit Details">
  Update the **name** or **message** of the drop zone.
</Step>

<Step title="Save Changes">
  Apply your updates.
</Step>
</Steps>

---

## Share Guest Link

:::tip[]
Guest links should only be shared with external users who do not have a WatchDog account.
:::

<Steps>
<Step title="Open Secure File Exchange">
  Navigate to **Secure File Exchange** from the main navigation menu.
</Step>
    
<Step title="Open Drop Zone">
  Select an active drop zone.
</Step>
    
<Step title="Navigate to Drop Zone Settings">
  Select the **Settings (Gear Icon)** to open the Drop Zone Settings.
</Step>

<Step title="Copy Guest Link">
  Click **Copy Guest Link** to share external access.
</Step>
</Steps>

---

## Manage Users & Permissions

<Steps>
<Step title="Open Secure File Exchange">
  Navigate to **Secure File Exchange** from the main navigation menu.
</Step>
    
<Step title="Open Drop Zone">
  Select an active drop zone.
</Step>
    
<Step title="Open Members Panel">
  Select the **Members (User Icon)** to open the Drop Zone Members list.
</Step>

<Step title="Add or Remove Users">
  Add or remove users to control access to the drop zone.
</Step>

<Step title="Assign Permissions">
  Assign the appropriate role based on the level of access required.
</Step>
</Steps>

### Permission Levels

<AccordionGroup>

<Accordion title="Drop Zone Owner" defaultOpen>
Full control of the drop zone, including deletion. This role is automatically assigned to the creator.
</Accordion>

<Accordion title="Manager">
Can manage users, files, and settings, but cannot delete the drop zone.
</Accordion>

<Accordion title="Content Manager">
Can manage and organize files within the drop zone.
</Accordion>

<Accordion title="Contributor">
Can upload files to the drop zone.
</Accordion>

<Accordion title="Viewer">
Can only view and download files.
</Accordion>

</AccordionGroup>

---

## Delete Drop Zone

<Steps>
<Step title="Open Secure File Exchange">
  Navigate to **Secure File Exchange** from the main navigation menu.
</Step>
    
<Step title="Open Drop Zone">
  Select an active drop zone.
</Step>
    
<Step title="Navigate to Drop Zone Settings">
  Select the **Settings (Gear Icon)** to open the Drop Zone Settings.
</Step>

<Step title="Delete Drop Zone">
  Click **Delete** to remove the drop zone.
</Step>

<Step title="Confirm Deletion">
  Confirm the action when prompted.
</Step>
</Steps>

---

## View Logs

<Steps>
<Step title="Open Secure File Exchange">
  Navigate to **Secure File Exchange** from the main navigation menu.
</Step>
    
<Step title="Open Drop Zone">
  Select an active drop zone.
</Step>
    
<Step title="Navigate to Drop Zone Settings">
  Select the **Settings (Gear Icon)** to open the Drop Zone Settings.
</Step>

<Step title="Review Activity">
  View file uploads, downloads, and access activity.
</Step>
</Steps>

---

## What Happens Next

<TipInfo>Files are immediately available to authorized users.</TipInfo>
<TipInfo>External users can access files using the guest link.</TipInfo>
<TipInfo>All actions are recorded in activity logs for auditing.</TipInfo>

---

## Troubleshooting

<AccordionGroup>

<Accordion title="Cannot Upload Files" defaultOpen>
If uploads fail:

- Check file size limits
- Verify available storage
</Accordion>

<Accordion title="Users Cannot Access Files">
If access fails:

- Ensure users are added correctly
- Verify the guest link is valid
</Accordion>

<Accordion title="Unable to Delete Drop Zone">
If deletion fails:

- Ensure you have sufficient permissions
- Refresh the page and try again
</Accordion>

</AccordionGroup>