# Manage Invites And Users

Manage Invites and Users allows administrators to control both pending user invitations and active users in the tenant. You can resend or revoke invites for users who have not joined yet, and remove users who no longer require access.

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  <div style="font-weight:700; margin-bottom:20px;">Who can use this feature?</div>

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        All <span style="color:#d760f9; font-weight:600;">Account Owners</span> and <span style="color:#d760f9; font-weight:600;">Security Admins</span>
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        Available on the <span style="color:#d760f9; font-weight:600;">Free</span>, <span style="color:#d760f9; font-weight:600;">Core</span> and <span style="color:#d760f9; font-weight:600;">Business</span> plans
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## Manage Invited Users

<Steps>
<Step title="Sign in to WatchDog Security">
  Sign in to the [**WatchDog Security Platform**](app.watchdogsecurity.io).
</Step>

<Step title="Open User Management">
  Navigate to **Management** > **Users** from the main navigation menu.
</Step>

<Step title="Open Invited Tab">
  Click the **Invited** tab.
</Step>

<Step title="Locate User">
  Find the invited user you want to manage.
</Step>

<Step title="Open Actions Menu">
  Click the **Actions** menu beside the invited user.
</Step>

<Step title="Manage Invite">
  Choose to resend or revoke the invitation.
</Step>
</Steps>

## Remove Current Users

<Steps>
<Step title="Sign in to WatchDog Security">
  Sign in to the [**WatchDog Security Platform**](app.watchdogsecurity.io).
</Step>

<Step title="Open User Management">
  Navigate to **Management** > **Users** from the main navigation menu.
</Step>

<Step title="Locate User">
  Find the user in the **Users** tab.
</Step>

<Step title="Open Actions Menu">
  Click the **Actions** menu beside the user.
</Step>

<Step title="Remove User">
  Select the option to remove or delete the user.
</Step>

<Step title="Confirm Removal">
  Confirm the action to remove the user from the tenant.
</Step>
</Steps>

## What Happens Next

<TipInfo>Revoked invites are removed from the **Invited** tab.</TipInfo>
<TipInfo>Resent invites trigger a new email invitation.</TipInfo>
<TipInfo>Removed users immediately lose access to the platform.</TipInfo>
<TipInfo>Freed licenses become available for reassignment.</TipInfo>

## Troubleshooting

<AccordionGroup>

<Accordion title="Invite Was Not Received" defaultOpen>
If the invite email was not received:

- Confirm the email address is correct
- Ask the user to check their **spam** or **junk** folder
- Resend the invitation from the **Actions** menu
</Accordion>

<Accordion title="Cannot Revoke Invite">
If the invite cannot be revoked:

- Refresh the page and open the **Invited** tab again
- Confirm the user is still in **Invited** status
- Retry the action from the **Actions** menu
</Accordion>

<Accordion title="Cannot Remove User">
If a user cannot be removed:

- Ensure you have **Account Owner** or **Security Admin** permissions
- Confirm the user is not the current **Account Owner**
- Retry the action after refreshing the page
</Accordion>

<Accordion title="User Still Has Access After Removal">
If a removed user still appears to have access:

- Ask the user to sign out and back in
- Refresh the **Users** list
- Confirm the user no longer appears in the tenant
</Accordion>

</AccordionGroup>