# Manage User Access

Manage User Access lets administrators maintain user details and application roles after a user has been added to the tenant. Use this area to keep user records accurate and ensure each person has the right level of access.

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  <div style="font-weight:700; margin-bottom:20px;">Who can use this feature?</div>

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        All <span style="color:#d760f9; font-weight:600;">Account Owners</span> and <span style="color:#d760f9; font-weight:600;">Security Admins</span>
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        Available on the <span style="color:#d760f9; font-weight:600;">Free</span>, <span style="color:#d760f9; font-weight:600;">Core</span> and <span style="color:#d760f9; font-weight:600;">Business</span> plans
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## Manage User Access

<Steps>
<Step title="Sign in to WatchDog Security">
  Sign in to the [**WatchDog Security Platform**](app.watchdogsecurity.io).
</Step>

<Step title="Open User Management">
  Navigate to **Management** > **Users** from the main navigation menu.
</Step>

<Step title="Locate User">
  Find the user in the **User list**.
</Step>

<Step title="Open Actions Menu">
  Click the **Actions** menu beside the user.
</Step>

<Step title="Edit User">
  Select the edit option to update user details or role.
</Step>

<Step title="Save Changes">
  Save the updates to apply the changes.
</Step>
</Steps>

## What Happens Next

<TipInfo>User details are updated in the tenant.</TipInfo>
<TipInfo>Role changes take effect after the update is saved.</TipInfo>
<TipInfo>The user continues to appear in the **User list** with the updated information.</TipInfo>

## Troubleshooting

<AccordionGroup>

<Accordion title="Cannot Edit User" defaultOpen>
If edits are not saving:

- Ensure you have **Account Owner** or **Security Admin** access
- Check that all required fields are completed
- Retry the update after refreshing the page
</Accordion>

<Accordion title="Role Change Does Not Appear">
If the updated role is not visible:

- Refresh the **Users** page
- Confirm the correct role was selected before saving
- Open the user again to verify the update was applied
</Accordion>

</AccordionGroup>
