# Organization Events

Configure and manage organization-wide notifications for key system events such as administrative alerts and trust center updates. These notifications ensure critical updates are delivered to the appropriate stakeholders.

<div style="
  background: rgba(128,128,128,0.08);
  border: 2px solid rgba(128,128,128,0.25);
  border-radius: 10px;
  padding: 20px 20px 0px 20px;
">
  <div style="font-weight:700; margin-bottom:20px;">Who can use this feature?</div>

  <table style="border-collapse:collapse;">
    <tr>
      <td style="vertical-align:top; padding:0 8px 10px 0;">
        <Icon icon="material-filled-person" color="#d760f9"/>
      </td>
      <td style="vertical-align:top; padding:0 0 10px 0;">
        All <span style="color:#d760f9; font-weight:600;">Account Owners</span> and <span style="color:#d760f9; font-weight:600;">Security Admins</span>
      </td>
    </tr>

    <tr>
      <td style="vertical-align:top; padding:0 8px 0 0;">
        <Icon icon="material-filled-flag" color="#d760f9"/>
      </td>
      <td style="vertical-align:top; padding:0;">
        Available on the <span style="color:#d760f9; font-weight:600;">Free</span>, <span style="color:#d760f9; font-weight:600;">Core</span> and <span style="color:#d760f9; font-weight:600;">Business</span> plans
      </td>
    </tr>
  </table>
</div>

## Configure Organization Events

<Steps>
<Step title="Sign in to WatchDog Security">
  Sign in to the [**WatchDog Security Platform**](app.watchdogsecurity.io).
</Step>

<Step title="Open Settings">
  Click your **profile picture** in the top-right and select **Settings**.
</Step>

<Step title="Open Notifications Tab">
  Select the **Notifications** tab.
</Step>

<Step title="Open Organization Events">
  Click **Configure Events** under **Organization Events**.
</Step>

<Step title="Select Event Category">
  Expand a category such as **Administrative** or **Trust Center**.
</Step>

<Step title="Configure Recipients">
  Select default recipients or choose **Custom Recipients**.
</Step>

<Step title="Toggle Events">
:::tip[]
The **Slack** and **Teams** toggle only appears once the integration is configured.
:::
  Enable or disable notifications using the **Email**, **Slack**, and/or **Teams** toggle.
</Step>

<Step title="Save Changes">
  Click **Save Changes** to apply updates.
</Step>
</Steps>

## What Happens Next

<TipInfo>Selected organization events begin sending notifications based on your configuration.</TipInfo>
<TipInfo>Recipients receive alerts through the configured channels.</TipInfo>
<TipInfo>Changes apply immediately across the organization.</TipInfo>

## Troubleshooting

<AccordionGroup>

<Accordion title="Organization Notifications Not Sending" defaultOpen>
If organization notifications are not being delivered:

- Ensure the event is **enabled**
- Verify recipients are correctly selected
- Confirm email or integration settings are configured
</Accordion>

<Accordion title="Wrong Recipients Receiving Alerts">
If alerts are sent to incorrect users:

- Check the **default recipient setting**
- Review any **custom recipients configured per event**
</Accordion>

</AccordionGroup>