# Send Policy Reminder

Send reminders to users who have not yet accepted policies to ensure compliance.

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  <div style="font-weight:700; margin-bottom:20px;">Who can use this feature?</div>

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        All <span style="color:#d760f9; font-weight:600;">Account Owners</span> and <span style="color:#d760f9; font-weight:600;">Security Admins</span>
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        Available on the <span style="color:#d760f9; font-weight:600;">Free</span>, <span style="color:#d760f9; font-weight:600;">Core</span> and <span style="color:#d760f9; font-weight:600;">Business</span> plans
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## Steps

<Steps>

<Step title="Sign in to WatchDog Security">
  Sign in to the [**WatchDog Security Platform**](app.watchdogsecurity.io).
</Step>

<Step title="Open Policy Manager">
  Navigate to **Policy Manager** from the left-hand menu.
</Step>

<Step title="Send Reminder">
  Click **Acknowledgement Reminder** to notify users.
</Step>

</Steps>

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## What Happens Next

<TipInfo>Reminder emails are sent to users who have not accepted the policy.</TipInfo>
<TipInfo>Users are prompted to review and accept the policy.</TipInfo>
<TipInfo>Acceptance rates may improve after reminders are sent.</TipInfo>

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## Troubleshooting

<AccordionGroup>

<Accordion title="Reminder Not Sent" defaultOpen>
If reminders are not sent:

- Verify email delivery settings  
- Confirm users have pending policies  
- Retry sending the reminder
</Accordion>

<Accordion title="Users Still Not Responding">
If users do not respond:

- Send additional reminders  
- Follow up directly with users  
- Verify email delivery success
</Accordion>

</AccordionGroup>