# Trust Center

The Trust Center enables organizations to showcase their security posture and compliance efforts in a centralized, customizable public-facing experience.

It allows teams to control what information is shared, how it is presented, and who can access it — helping build trust with customers, partners, and auditors.

Organizations can configure branding, publish compliance frameworks, share documents and policies, and manage access requests, all from a single location.

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  <div style="font-weight:700; margin-bottom:20px;">Who can use this feature?</div>

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    All <span style="color:#d760f9; font-weight:600;">Account Owners</span> and <span style="color:#d760f9; font-weight:600;">Security Admins</span>
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    Available on the <span style="color:#d760f9; font-weight:600;">Free</span>, <span style="color:#d760f9; font-weight:600;">Core</span> and <span style="color:#d760f9; font-weight:600;">Business</span> plans
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## Key Features
<CardGroup cols={2}>
<Card title="Customize Trust Center" href="/customize-trust-center-2032566m0" icon="material-outline-format_paint">
  Manage content, visibility, layout, branding, approvals, and activate your Trust Center.
</Card>
<Card title="Manage Access Requests" href="/manage-trust-center-access-2032674m0" icon="lucide-user-check">
  Approve or deny external access requests to restricted content.
</Card>
<Card title="Track Activity Events" href="/monitor-access-activity-events-2032675m0" icon="lucide-activity">
  Monitor all actions and updates within the Trust Center.
</Card>
<Card title="Custom Domain Setup" href="/custom-domain-setup-2032652m0" icon="material-outline-dns">
  Configure a custom domain using a CNAME record for external access.
</Card>
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## Troubleshooting

<AccordionGroup>

<Accordion title="Trust Center Not Visible" defaultOpen>
If the Trust Center is not accessible:

- Verify you are in the correct tenant
- Ensure you have **Account Owner** or **Security Admin** permissions
</Accordion>

<Accordion title="Changes Not Reflecting In Trust Center">
If updates are not visible:

- Ensure changes are saved
- Refresh the Trust Center preview
- Verify section visibility settings are not set to **Do Not Share**
</Accordion>

<Accordion title="Content Not Visible To External Users">
If shared content is not visible:

- Check visibility settings (**Public**, **Approved Visitors**)
- Ensure the user has been approved if restricted
</Accordion>

<Accordion title="Access Requests Not Appearing">
If requests are missing:

- Confirm requests are being submitted through the Trust Center
- Check the **Requests** tab for pending approvals
</Accordion>

<Accordion title="Domain Auto Approval Not Working">
If domains are not auto-approved:

- Verify the domain is added in **Domains**
- Ensure the email matches the configured domain
</Accordion>

</AccordionGroup>