# User Notification Override

Control whether users can customize their own notification preferences. When enabled, users can override default notification settings; when disabled, organization-level settings are enforced.

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  <div style="font-weight:700; margin-bottom:20px;">Who can use this feature?</div>

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        All <span style="color:#d760f9; font-weight:600;">Account Owners</span> and <span style="color:#d760f9; font-weight:600;">Security Admins</span>
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        Available on the <span style="color:#d760f9; font-weight:600;">Free</span>, <span style="color:#d760f9; font-weight:600;">Core</span> and <span style="color:#d760f9; font-weight:600;">Business</span> plans
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---

## Enable Or Disable User Override

:::info[]
Disabling user override enforces organization-level notification settings across all users.
:::

<Steps>
<Step title="Sign in to WatchDog Security">
  Sign in to the [**WatchDog Security Platform**](app.watchdogsecurity.io).
</Step>

<Step title="Open Settings">
  Click your **profile picture** in the top-right and select **Settings**.
</Step>

<Step title="Open Notifications Tab">
  Select the **Notifications** tab.
</Step>

<Step title="Open User Events">
  Click **Configure User Profile** under **User Events**.
</Step>

<Step title="Toggle User Override">
  Enable or disable **Allow User Override**.
</Step>

<Step title="Save Changes">
  Click **Save Changes**.
</Step>
</Steps>

## What Happens Next

<TipInfo>When enabled, users can customize their own notification preferences.</TipInfo>
<TipInfo>When disabled, organization-level settings are enforced for all users.</TipInfo>
<TipInfo>Changes apply immediately across all user accounts.</TipInfo>


## Troubleshooting

<AccordionGroup>

<Accordion title="Users Cannot Modify Notifications" defaultOpen>
If users are unable to change their notification settings:

- Ensure **Allow User Override** is enabled
- Only **Account Owners** and **Security Admins** can control this setting
</Accordion>

<Accordion title="User Settings Not Applying">
If user changes are not taking effect:

- Verify **Allow User Override** is enabled
- Ensure the user has access to modify their notification settings
- Check if organization-level settings are overriding user preferences
</Accordion>

</AccordionGroup>
