Drop Zone Usage

Understand how drop zone limits and storage are applied based on your package.

Who can use this feature?

	All Account Owners, Security Admins and End Users
	Available on the Core and Business plans

Overview

The Drop Zone Usage feature defines how many drop zones you can create and how much storage is available per drop zone.

These limits are determined by your assigned package and are enforced automatically across the platform.

Each package includes:

A maximum number of active drop zones you can have at one time

A maximum storage limit per drop zone

If either limit is reached, you will need to delete existing drop zones or reduce storage usage before continuing.

Each active drop zone counts toward your total allowed limit

Each file uploaded contributes to the storage usage of that specific drop zone

Storage is calculated per drop zone, not globally across all zones

Open Secure File Exchange

Navigate to Secure File Exchange from the main navigation menu.

View Active Drop Zones

Review your current active drop zones and storage usage allowed

You cannot create new drop zones once the active limit is reached.

You cannot upload additional files if a drop zone exceeds its storage limit.

Existing drop zones remain accessible until deleted or expired.

Cannot Create New Drop Zone

If you cannot create a new drop zone:

You may have reached your active drop zone limit

Delete an existing drop zone or wait for one to expire

Cannot Upload Files

Storage Usage Seems Incorrect