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    • Secure File Exchange
      • Create Drop Zone
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    Secure File Exchange

    Securely share and receive files using controlled drop zones within WatchDog Security
    Who can use this feature?
    All Account Owners, Security Admins and End Users
    Available on the Core and Business plans

    Key Features#

    Create Drop Zones
    Create secure drop zones to share and collect files.
    Drop Zone Usage
    Storage limits and active drop zones are based on your assigned package.
    Manage Active Drops
    Upload files, add users, share links, update details, and view logs.
    View Expired Drops
    Access historical file activity and audit logs for expired drop zones.

    Overview#

    The Secure File Exchange module allows you to securely send and receive files using drop zones.
    Each drop zone acts as a controlled workspace where you can:
    Upload and share files
    Invite internal users or external guests
    Monitor activity through logs
    Control access and expiration
    Drop zone usage is governed by your assigned package, including:
    Maximum storage per drop zone
    Maximum number of active drop zones

    Troubleshooting#

    Cannot Create Drop Zone
    If you cannot create a drop zone:
    You may have reached your active drop zone limit
    Your package may not support additional drop zones
    Delete an existing drop zone or upgrade your plan
    File Upload Fails
    Guest Cannot Access Drop Zone
    Drop Zone Missing
    Modified at 2026-03-26 22:32:23
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