1. User Management
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  1. User Management

Add Users

Add Users lets administrators onboard new users into WatchDog Security using the method that best fits their environment. You can add users through Directory Sync, bulk import them with CSV Upload, or create them one at a time using the manual form.
Who can use this feature?
All Account Owners and Security Admins
Available on the Free, Core and Business plans

Add Users With Directory Sync#

1
Sign in to WatchDog Security
Sign in to the WatchDog Security Platform.
2
Open User Management
Navigate to Management > Users from the main navigation menu.
3
Click Add User
Click the Add User button in the top right.
4
Open Directory Sync
Click Directory Sync from the Add Users panel.
5
Select Provider
Choose Google Workspace or Microsoft 365.
Microsoft 365
Google Workspace
6
Authenticate Provider
Sign in with a privileged account to start the sync flow.
7
Review Onboardings
Review detected users and confirm the default role before onboarding them.
8
Onboard Users
Click Onboard Users to add the selected users to your tenant.

Add Users With CSV Upload#

1
Sign in to WatchDog Security
Sign in to the WatchDog Security Platform.
2
Open User Management
Navigate to Management > Users from the main navigation menu.
3
Click Add User
Click the Add User button in the top right.
4
Download Template
Click Download Template in the CSV Upload section.
5
Complete Template
Fill in the CSV file using the required columns for each user you want to add.
6
Upload File
Drag and drop the file into Browse Files or click to upload it.
7
Submit Upload
Click Upload Template to import the users.

Add Users Manually#

1
Sign in to WatchDog Security
Sign in to the WatchDog Security Platform.
2
Open User Management
Navigate to Management > Users from the main navigation menu.
3
Click Add User
Click the Add User button in the top right.
4
Open Manual Form
Go to the Add Users Manually section.
5
Enter User Details
Fill in fields like First Name, Last Name, Email, and Application Role.
6
Add User
Submit the form to add the user to your tenant.

What Happens Next#

The added users appear in the User list or Invited tab.
Invited users receive an email invitation to access the platform.
Directory synced users can be reviewed before they are onboarded.

Troubleshooting#

Directory Sync Is Not Available
If Directory Sync is unavailable:
Go to the Integrations Page and connect Google Workspace or Microsoft 365
Ensure you are signing in with a privileged directory account
Confirm the integration has been authorized correctly
CSV Upload Fails
User Cannot Be Added Manually
Modified at 2026-03-21 22:31:58
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