WatchDog Security Help Center
    Admin Guide
    • Docs Home
    • Admin Guide
    • User Guide
    • MSP Guide
    • Getting Started
    • Create Your Free Organization
    • Domain Reservation
    • Company Management
      • Manage Branding
      • Delete Organization
    • Notification Center
      • Organization Events
      • User Events
      • Configure Notification Settings
      • User Notification Override
    • Posture Management
      • View Integrations
      • Configure Automated Integrations
      • Manage Automated Monitors
      • Configure Manual Integrations
      • Manage Manual Monitors
    • WatchDog University
      • Assigning Courses using WatchDog University
      • Auditing Course Completion
      • Downloading a Certificate of Completion
    • Policy Management
      • Create Policy
      • Publish Policy
      • Track Policy Acceptance
      • Send Policy Reminder
      • Update Policy
      • Download Policy Version
      • Delete Policy
      • Retire Policy
    • Risk Management
      • Perform A Risk Assessment
      • View and Manage Risks in Risk Register
      • Create Manual Risk
      • Edit and Manage Risk
      • Manage Risk Tasks
      • Manage Risk Lifecycle
    • Vendor Management
      • Add Vendor
      • Track Security Events
      • Manage Vendor Documents
      • Perform Vendor Assessments
      • Classify Vendor Risk
    • Inventory
      • Add Inventory Item
      • Update Inventory Item
      • Auto Populate Inventory
    • Compliance Center
      • Add Compliance Framework
      • Edit Compliance Framework
      • Assigning Control Owners
      • Pause Monitors and Documents
      • Manage Compliance Documents
      • Schedule Audit
      • Automated Monitoring
      • Cross-Framework Reuse
      • Progress Tracking
    • Trust Center
      • Customize Trust Center
      • Manage Trust Center Access
      • Monitor Access Activity (Events)
      • Custom Domain Setup
    • Vulnerabilities
      • Centralized Vulnerability Tracking
      • Import Vulnerabilities
      • Create Manual Vulnerabilities
      • Assign And Collaborate On Vulnerabilities
      • Configure Time To Remediate (TTR)
    • Control Panel
      • Manage Support Access
      • Phishing Campaigns
        • Creating an Allowlist for Phishing Simulations in Microsoft 365
        • Configure Google Workspace Allowlist for Phishing Simulations
    • User Management
      • Add Users
      • Configure Directory Sync
      • Manage User Access
      • Assign Licenses
      • Manage Invites And Users
      • Change Account Owner
      • Reset 2FA
    • Integrations

    Control Panel

    The Control Panel allows administrators to manage critical security controls and internal platform settings for their organization. It provides a centralized place to enable support access and configure automated phishing campaigns to strengthen security posture and streamline operational support.
    Who can use this feature?
    All Account Owners and Security Admins
    Available on the Free, Core and Business plans

    Key Features#

    Manage Support Access
    Enable or disable secure access for WatchDog support staff to assist with your tenant.
    Configure Phishing Campaigns
    Manage automated phishing simulations including frequency and campaign settings.

    Troubleshooting#

    Cannot Access Control Panel
    If you cannot access the Control Panel:
    Ensure you are assigned the Account Owner or Security Admin role
    End users do not have permission to access this page
    Support Access Not Working
    Phishing Campaign Not Running
    Test Campaign Not Received
    Modified at 2026-03-18 21:13:31
    Previous
    Configure Time To Remediate (TTR)
    Next
    Manage Support Access
    Built with