1. Trust Center
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  1. Trust Center

Custom Domain Setup

Configure a custom domain to allow external users to access your Trust Center using your organization’s domain.
Instead of using the default Trust Center URL, you can create a CNAME record that redirects a custom subdomain (e.g., trust.yourcompany.com) to your Trust Center.
INFO
WatchDog does not generate a CNAME record for you. Instead, you will use your existing Trust Center URL as the target when configuring your DNS record.

Before You Begin#

You will need:
Access to your DNS provider (e.g., GoDaddy, Cloudflare, Route 53)
Your Trust Center profile URL from the Trust Center editor
A subdomain you want to use (e.g., trust.yourcompany.com)

Copy Your Trust Center URL#

1
Sign in to WatchDog Security
Sign in to the WatchDog Security Platform.
2
Navigate to Trust Center
Select Trust Center from the left navigation menu.
3
Enter Edit Mode
Select Edit Trust Center within to open the Trust Center Editor
4
Locate Your Profile URL
In the Trust Center editor, find your public Trust Center URL (used for sharing externally).
5
Copy URL
Copy this URL — it will be used as the destination for your CNAME record.
TIP
Your Trust Center must be in Live mode for the domain to resolve correctly.

Create CNAME Record#

1
Log into DNS Provider
Access your domain provider where your DNS records are managed.
2
Create New Record
Add a new DNS record and select CNAME as the record type.
3
Enter Subdomain
In the Name / Host field, enter your desired subdomain (e.g., trust).
4
Set Target Value
In the Target / Value field, paste your Trust Center URL.
5
Save Record
Save the DNS record to apply changes.
INFO
DNS propagation may take up to a few hours depending on your provider.

Verify Domain#

1
Open Custom Domain
Navigate to your configured subdomain (e.g., trust.yourcompany.com).
2
Confirm Resolution
Verify that the domain loads your Trust Center correctly.

What Happens Next#

Your custom domain routes users to your Trust Center.
External users can access your Trust Center using your branded domain.
All visibility and approval settings continue to apply.

Troubleshooting#

Domain Not Resolving
Check:
CNAME record is correctly configured
DNS propagation has completed
No conflicting records exist for the same subdomain
Incorrect Page Loading
SSL / Security Warning
Modified at 2026-03-18 04:36:45
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