The Billing page allows administrators to cancel monthly or annual subscriptions directly from the platform.

When a subscription is cancelled, the organization retains access to WatchDog Security until the end of the active billing period.

Who can use this feature?

	All Account Owners and Security Admins
	Available on the Free, Core and Business plans

Before You Cancel

Before cancelling your subscription:

Review any active annual commitments

Download invoices if required

Export any required data

Remove integrations or connected services if necessary

Cancel Subscription

Open Settings

Click your profile picture in the top-right and select Settings.

Open Billing Tab

Select the Billing tab.

Cancel Subscription

Scroll to the bottom of the page and select Cancel.

Confirm Cancellation

Review the cancellation details and confirm the subscription cancellation.

For monthly subscriptions:

Access remains active until the end of the current billing cycle

No additional invoices are generated after cancellation

Usage tracking stops once the subscription expires

For annual subscriptions:

Access remains active until the end of the active annual term

Remaining annual commitments are not refunded

The subscription will not renew automatically

If the subscription has not yet expired, administrators can restore billing by reactivating the subscription before the billing period ends.